Principles of Organizational Performance Management — C161
Principles of Organizational Performance Management — C161
NURSING C161 Principles of Organizational Performance
Principles of Organizational Performance Management C161 Patient Population In healthcare, performance and outcome measures are key to the organization ability to remain financially viable. The purpose of this assessment is for a nurse leader to evaluate outcome measures that are below benchmarks and create a balanced scorecard to meet the challenges of improving performance, quality, patient safety, and employee engagement. The medical center is a part of an integrated, faith based organization that provides care across the state of Illinois and Michigan. The medical center, is a 600 bed acute care facility that has been serving the tri-county community for 140 years. It offers many specialty services such as the regions level 1 trauma center, stroke certified center,…
Running Head: ORGANIZATIOLNAL PERFORMANCE MANAGEMENT 1
Principles of Organizational Performance Management — C161 PRFA — BNP2 ORGANIZATIOLNAL PERFORMANCE MANAGEMENT 15
The main objective of developing this project is to get more skills and knowledge into my
nursing leadership role in locality healthcare organization. The outcomes of various nursing
concepts will be explored according to the engagement of employee’s design of an information
scorecard that would help in assessing the performance of the healthcare system.
A1. Data Scorecard on Performance
Grady Health System is a healthcare organization that will be a discussion. The Grady
Health System provides medical services to the population of Atlanta, Georgia, in the United
States. The healthcare organization has more than a 176-bed acute system which has been
servicing the community for a long period. The Grady Health System is known to offer specialty
services, Level I Trauma center, nutrition/obesity, cancer, cardiac health, diabetes, and
behavioral health. The mission of the healthcare organization is to provide compassionate,
quality, comprehensive, ethical, and culturally competent in a fiscally responsible manner
(Sahusilawane, 2020). The Grady Health System is known to initiate community health
assessment programs which involve outpatients and inpatients surgical hospital. With this
community assessment process, the Grady Health System management system can have a clear
picture of the health status of the target population. This assessment helps in identifying
healthcare conditions that are challenging in the community.
The majority of patients who are admitted to the Grady Health System are more than 18
years, such as critical illness requiring specialized care, chronic medical conditions, and post-
surgical needs. The unit section of the first floor has 24 beds, while the primary goal of the
nursing team is to treat patients with compassion, respect, and dignity (Hatefi & Haeri, 2019).
This can help in keeping them safe and responding promptly. The healthcare provider listens to
patients concerned to ensure they have quality care.
ORGANIZATIOLNAL PERFORMANCE MANAGEMENT 15
Measure Outcome Drivers
Performance Lower rate of readmission to the
surgical unit
Improve experience of caregivers and
patients
Take patients to physicians in the
primary care unit
Improve quality of healthcare services
Decrease risks associated with
readmission complications.
Quality To make sure that care system is
developed according to unique needs
of patients
Ensure patients’ families are involved in
the care plans
Initiate effective follow up plan of care
Reduce the rate of readmission
Safety Rower rate of pressure injuries using
Evidence-Based Practice in the
surgical unit.
Boost patient outcomes
Create awareness and address pressure
injuries issues
Increase the number of skin care
professionals
Early identification of patient’s risks
Engagement Make sure that medical staffs are able
to access and utilize opportunities of
nursing expert in their midst.
Initiate a high level of care
Utilize the opportunity of evidence-
based practice to increase skills and
knowledge among medical staffs
Initiate collaborative working to
promote retention rate among medical
staffs
A2: Measure of Outcomes Indicator
Performance – The management system aims at reducing complication risks, which tends to
increase the rate of admission in the Grady Health System.
Quality – The nursing management system has a plan of initiating effective follow-up when
patients are discharged.
Patient Safety – The patient’s outcomes in the surgical unit can be improved by decreasing the
rate of pressure injuries in the healthcare system.
ORGANIZATIOLNAL PERFORMANCE MANAGEMENT 15
Employee Engagement – The healthcare system aims at increasing staff retention rates through
programs of collaborative working.
B. Necessary Processes that Drives Outcome Measure
The primary goal of the Grady Health System is to initiate some strategies that would
ensure there is a reduced readmission rate in the surgical unit, thus lowering complication risks
among patients. The first approach to ensuring there is a reduced readmission rate is to improve
the experiences of caregivers and patients. This approach would make the process of treatment
easy to understand and simple to comprehend among patients and caregivers (Sahusilawane,
2020). The management of the Grady Health System aims at creating a unique level of providing
services to potential patients. The primary care physician will ensure that all clinical process is
set up for effective follow up immediately after discharge. This process is set to ensure
physicians can improve patients’ outcomes even after discharge. Medical staffs will use
evidence-based practice knowledge and skills to manage complications risks in the Grady Health
System. The central objective of the management system will be the management of patients
falls, infections, and pressure injuries among patients.
The Grady Health System aims at improving quality care in the operations of the surgical
unit. The approach of considering the unique needs of patients and patients’ families will help in
designing a patient-centered plan according to their cultural preference. Active participation of
patients and their family creates a better intervention process, which continues even after
ORGANIZATIOLNAL PERFORMANCE MANAGEMENT 15
discharge. Another concern of the Grady Health System involves delays, especially in the
process of discharge (Hatefi & Haeri, 2019). Reducing waiting time for admission and discharge
patients can greatly boost the operations of the medical staff. Quality and safe patient care is the
key goal of the Grady Health System in the improvement of the surgical unit. Patient satisfaction
rates will be improved by reducing the number of readmissions in the healthcare organization.
These approaches are meant to improve the quality of care services in the surgical unit delivery
system.
Another key driver that enhance quality outcomes in the healthcare organization is the
safety measures. The management of the Grady Health System aims at creating safe clinical
practices among medical staff to improve patient outcomes. This can be done by reducing
pressure injuries rate through skills and knowledge from the evidence-based study. This
intervention will help in improving patients’ outcomes by reducing the incidence of further
trauma. The medical team has effective programs of creating awareness to ensure all cases of
pressure injuries are addressed effectively (Cacciatore et al., 2019). The management of Grady
Health System has education and training programs that aim at identifying patients’ needs. These
programs ensure high risks complications are identified by professional medical staff to decrease
Need Help Writing an Essay?
Tell us about your assignment and we will find the best writer for your paper.
Write My Essay For MePrinciples of Organizational Performance Management — C161
Buy an Essay Online from Professional Assignment Writing Agency. RoyalResearchService.com work on all types of assignments -irrespective of their academic field and level of difficulty. We handle small and medium sized papers, a few pages long essays, as well as full-scale dissertations/theses and coursework. All our papers are written from scratch.
Need Assignment Writing Help? We write papers from scratch and within your preferred time frame. The simple, safe, and Cheap way to buy Original assignment answers.
